We offer FREE SHIPPING on all online orders worldwide. Learn more about our Shipping Policy and delivery timeframes >.

We request approximately 4-8 days to process your order and send the tracking information. Shipping time varies between 4-8 days depending on your location.

Our carrier is unable to drop off or deliver to P.O. Boxes. Please provide a physical address. Your products will be couriered to a street address during business hours and will need a signature.

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Please remember you, as the importer, may be subject to import duties, taxes, customs forms and/or clearances levied by your country or other overseas authorities once your order reaches your country. These charges are not included in the price and are not the responsibility of New Zealand Mint. You should contact your local customs office for further information on applicable duties, taxes, restrictions, fees and requirements. Note: U.S. citizens who purchase goods over $800.00USD may be subject to a formal customs entry and will need to complete a CBP 5106 form to receive goods if contacted - even as a private citizen. Learn more about Customs requirements here >.

If you have any questions relating to delivery or returns please see our full Delivery and Returns policy >.

If you can't find the answer to your question please submit a request >. We are more than happy to help.